Community Manager - Safety and Compliance - RCAM Florida

Panama City Beach, FL

Full Time

Community Management

Experienced

RC Hospitality Solutions is seeking an experienced and proactive Community Manager – Safety & Compliance to help lead the daily operations of one of our community associations. This leadership role works closely with the Community Association Manager/General Manager to ensure the community remains safe, secure, well-maintained, and operating at the highest level of service.

As the Community Manager – Safety & Compliance, you'll oversee security operations, community compliance, access control, emergency preparedness, vendor management, and day-to-day operational initiatives while providing leadership to operational staff. You'll serve as a key resource for residents, owners, vendors, and employees, helping create a welcoming community where exceptional service and safety are always top priorities.

This position also serves as the acting operational leader when delegated by the Community Association Manager and plays a vital role in maintaining compliance with governing documents, Board direction, company policies, and applicable regulations.

What You'll Do

Assist the Community Association Manager with the overall management and daily operations of the Association.
Provide leadership for community security, safety, compliance, and operational initiatives.
Serve as a liaison between residents, owners, Board members, vendors, contractors, and Association staff.
Oversee gatehouse operations, patrol officers, security supervisors, and access control systems.
Manage visitor management software, gate access, CCTV systems, and surveillance retention in accordance with Association policies.
Develop and enforce procedures for resident, guest, contractor, vendor, and employee access.
Review incident reports, investigate operational concerns, and recommend appropriate corrective actions.
Coordinate with local law enforcement, fire departments, EMS, and emergency management agencies.
Maintain and improve security Standard Operating Procedures while promoting professionalism and outstanding customer service.
Conduct routine inspections of buildings, amenities, common areas, and infrastructure to identify maintenance, operational, and safety concerns.
Assist with coordinating preventative maintenance programs, capital improvement projects, and vendor performance.
Prepare Requests for Proposals (RFPs), obtain competitive bids, and assist with contract evaluations.
Review invoices, purchase requests, and operational expenditures while assisting with annual operating and reserve budgets.
Lead hurricane preparedness efforts and assist with post-storm recovery planning.
Coordinate emergency response procedures, drills, and safety training.
Conduct property-wide safety inspections and help ensure compliance with OSHA standards and risk management practices.
Respond professionally to owner inquiries, emails, phone calls, and community concerns.
Prepare reports, Board meeting materials, operational documentation, newsletters, and owner communications.
Maintain Association records, contracts, insurance files, confidential documents, and operational files.
Coordinate calendars, meetings, vendor appointments, and operational schedules.
Provide leadership, coaching, and support for operational and security team members.
Assist with recruiting, onboarding, training, employee development, and performance management.
Foster strong collaboration between Security, Owner Services, Maintenance, and other operational departments.
Serve as acting operational leader in the absence of the Community Association Manager when delegated.

What We're Looking For

Valid Florida Driver's License
Active Florida Community Association Manager (CAM) License
3–5 years of community association, property management, hospitality, or operations management experience
Previous supervisory or leadership experience preferred
Strong knowledge of security operations, access control systems, emergency preparedness, and risk management
Experience coordinating vendors, contractors, maintenance projects, and operational services
Excellent communication and relationship-building skills with Boards, residents, vendors, and team members
Strong organizational and time-management skills with the ability to manage multiple priorities
Financial understanding including budgeting, invoice review, and operational expenditures
Proficiency with Microsoft Office and property management software
Ability to make sound decisions, solve problems, and remain calm during emergencies
Flexible schedule with availability to respond to operational emergencies as needed
Commitment to exceptional customer service, professionalism, and teamwork

Compensation: Competitive salary based on experience.

Why Join RC Hospitality Solutions?

At RC Hospitality Solutions, we're committed to creating exceptional communities where residents, owners, guests, and employees feel safe, supported, and valued. As part of our leadership team, you'll have the opportunity to make a meaningful impact while working alongside experienced professionals who value Teamwork, Accountability, Integrity, Service, Loyalty, Respect, and Fun. If you're passionate about operational excellence, leadership, and creating outstanding community experiences, we'd love to hear from you.

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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and RC Hospitality Solutions, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”* AgreeDisagree

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By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information.* AgreeDisagree

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Community Manager - Safety and Compliance - RCAM Florida

What You'll Do

What We're Looking For

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