RC Hospitality Solutions - F&B Outlet Captain

Panama City Beach, FL

Full Time

Food and Beverage

Manager/Supervisor

Why should you join our team?

Are you motivated and passionate about the hospitality industry?

Do you have a sense of fun?

Are you enthusiastic about serving others?

RC Hospitality Solutions is one of few well-established and influential management companies in Northwest Florida, managing HOAs, resort activities, and food and beverage in some of the largest properties in Northwest Florida. Associates will tell you: We work hard to ensure we exceeds expectations in any community we do business in! We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN!

This position is responsible for the daily supervision and direction of outlet service staff.
Assist in developing, implementing, and maintaining quality standards for outlets.
Interact with guests to ensure a positive guest experience. Daily supervision and direction of outlet service staff. Assist in developing, implementing, and maintaining quality standards for outlets.
Interact with guests to ensure a positive guest experience.
Ensure that meals are being served professionally and promptly by circulating within the outlet and communicating with the kitchen and the order takers. Handle guest complaints.
Monitor and supervise set up and maintenance of room service area to ensure it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure a positive guest experience.
Assist in hiring, scheduling, supervising, and controlling cashiers, supervisors, greeters, servers, and bus attendants. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
Assist in the completion of reports on production and necessary requisitions. Assist in the regulation of the distribution of necessary supplies.

Compensation:
Hourly, full time position starting at $18.00/hr

Physical Demands
•   Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
•   Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
•   Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
•   Must be able to lift up to 15 lbs. on a regular and continuing basis.
•   Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.
•   Must be able to push and pull carts and equipment weighing up to 150 lbs. occasionally.
•   Requires manual dexterity to use and operate all necessary equipment.
•   Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Education
High school or equivalent education required.

Experience
Minimum two years food and beverage service background required.

Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages and benefits, including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment along the World’s Most Beautiful Beaches! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests.

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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and RC Hospitality Solutions, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”* AgreeDisagree

APPLICANT’S ATTESTATIONS CONTINUED

By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information.* AgreeDisagree

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RC Hospitality Solutions - F&B Outlet Captain

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