RC Hospitality Solutions and 30A Escapes LLC

30A Escapes - Owner Relations Administrative Assistant

Operations - Santa Rosa Beach, FL - Full Time

Come join our team! 

Are you passionate and motivated about the Hospitality Industry? 

30A's Top Boutique Rental Management company specializes in providing our owners and high-end clientele with the best customer service possible. It's time for us to add another professional to the "Escapes Family"

Summary:  The Owner Relations Administrative Assistant supports the Owner Relations Manager by providing administrative assistance, coordinating communication between owners and internal departments, and ensuring that property information, documentation, and scheduling are efficiently managed. This role plays a critical part in enhancing the Owner Experience with 30A Escapes by maintaining accuracy, organization, and prompt communication.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Assist with owner onboarding by preparing documentation, scheduling walkthroughs, and ensuring all required paperwork is completed.
  • Maintain up-to-date property records, owner contact information, and rental requirements in the company’s designated systems.
  • Support the Owner Relations Manager in obtaining quotes for repairs or replacements, tracking progress, and communicating updates to owners.
  • Coordinate schedules for inspections, repairs, and maintenance by working with relevant departments.
  • Prepare and maintain detailed condition reports and inspection logs for assigned properties.
  • Manage administrative billing tasks, including organizing invoices, processing payments, and supporting month-end reporting.
  • Assist with reviewing owner statements and ensuring their accuracy before submission.
  • Handle incoming calls, emails, and owner inquiries promptly, providing assistance or redirecting them as needed.
  • Track and schedule owner and guest reservations, ensuring proper fee collection and reservation accuracy.
  • Monitor and update owner-related documentation, including agreements, reservations, and communication records.
  • Provide general administrative support, including organizing files, drafting correspondence, and preparing reports for management.
  • Support special projects or tasks assigned by the Owner Relations Manager.
  • Other duties as assigned

Starting Pay is $22.00/hr depending on experience.

Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages and benefits including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests. 

Apply: 30A Escapes - Owner Relations Administrative Assistant
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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and 30A Escapes LLC, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”*
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By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information. **
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