RC Hospitality Solutions and 30A Escapes LLC

RC Hospitality Solutions - Temp Lead Bay Point Post Office Clerk

Panama City Beach, FL - Part Time to Full Time

You should join our team if you can answer yes to any of the following:

  • Great attitude and approach to Guests and Team Members
  • Thinks and acts quickly in a fast-paced, high-volume environment
  • Provides a customized experience for every Guest

RC Hospitality Solutions is one of the few well-established and influential management companies in Northwest Florida, managing food and beverage, HOAs, and resort activities for some of the largest properties in the Florida Panhandle.  Associates will tell you: We don't sell souvenirs; we make memories.

We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN! 

**This will be a temporary position**

Summary/Objective:

The Lead Post Office Clerk assists in overseeing daily operations by providing guidance and support to post office clerks during their shifts. This role ensures smooth workflow, adherence to postal regulations, and high-quality customer service. The Shift Lead helps resolve customer issues, monitors inventory, and assists in training new clerks while also performing standard postal duties. They serve as the go-to person for operational questions and task delegation in the absence of higher management.

Essential Functions:

  • Act as the primary point of contact for clerks during assigned shifts, providing guidance and
  • assistance as needed.
  • Support daily operations by ensuring tasks are completed efficiently and in compliance with
  • postal regulations.
  • Assist customers with mailing, shipping, and other postal service inquiries.
  • Explain postage rates, mailing guidelines, and available postal services to customers.
  • Handle escalated customer concerns professionally and efficiently.
  • Process incoming and outgoing mail, including sorting, bundling, and preparing packages for
  • delivery.
  • Monitor stock levels of postal supplies and ensure availability.
  • Assist with cash handling, register balancing, and financial transactions.
  • Train and mentor new clerks on operational procedures and customer service expectations.
  • Ensure safety and security protocols are followed to protect mail and postal assets.
  • Maintain accurate records of mail volumes, transactions, and inventory.
  • Collaborate with postal carriers and vendors to support efficient mail distribution.
  • Assist with administrative duties such as processing forms and generating reports.
  • Other duties as assigned.

QUALIFICATION STANDARDS

  • At least 1 year of experience in a postal, retail, or customer service environment preferred.
  • Prior experience in a lead or senior clerk role is a plus.
  • Strong customer service skills with the ability to handle escalations effectively.
  • Knowledge of postal regulations, mailing processes, and postal equipment.
  • Attention to detail, organizational skills, and the ability to multitask in a fast-paced setting.
  • Cash handling experience preferred.
  • Availability to work evenings, weekends, and holidays.

Licenses or Certificates

Must possess a valid Driver’s License.

Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages, paid time off, a supportive team, training and development programs, and a beautiful working environment along the World’s Most Beautiful Beaches! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests. 

As part of our hiring process, we conduct background checks on all candidates being considered for employment. The purpose of this check is to verify the information provided by candidates and to assess their suitability for the position. The background check may include, but is not limited to, criminal history, credit check, employment verification, and education verification. The specific checks conducted will be relevant to the nature of the position.

Apply: RC Hospitality Solutions - Temp Lead Bay Point Post Office Clerk
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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and RC Hospitality Solutions, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”*
APPLICANT’S ATTESTATIONS CONTINUED

By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information.*
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