RC Hospitality Solutions - Community Association Admin Assistant

Panama City Beach, FL

Full Time

RC Hospitality Solutions

Entry Level

You should join our team if you can answer yes to any of the following:

Great attitude and approach to Owners, Guests and Team Members
Thinks and acts quickly in a fast-paced, high-volume environment
Provides a customized experience for every guest

RC Hospitality Solutions is one of the few well-established and influential hospitality management companies in Northwest Florida, managing food and beverage, HOAs, and resort activities for some of the largest properties in the Florida Panhandle. Associates will tell you: We don't sell souvenirs; we make memories.

We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN!

This position will be assisting in our RCAM Florida Division.
The Receptionist / Administrative Assistant plays a key role in supporting the daily operations of the Association Management team. This position serves as the first point of contact for homeowners, vendors, and board members, ensuring all communications are handled promptly and professionally. The role involves a blend of administrative, clerical, and customer service responsibilities, including managing correspondence, maintaining accurate records, coordinating meetings, and assisting both Association Managers and the Accounting Department. The ideal candidate is organized, detail-oriented, reliable and able to manage multiple priorities while maintaining a positive and professional demeanor.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Answer incoming calls, return voicemails, and respond to email inquiries promptly and professionally.
Maintain organized electronic and physical records for associations and internal departments.
Provide administrative support to Association Managers and the Accounting Department as needed.
Assist in updating and maintaining association websites.
Manage shared calendars, schedule meetings, and distribute Zoom links.
Monitor and order office supplies; maintain an organized office environment.
Receive, screen, and direct calls to appropriate staff.
Assist with AppFolio functions, data entry, and provide training support when required.
Open, sort, and distribute incoming mail; assist with outgoing mailings and notices.
Update, maintain, and ensure accuracy of owner records.
Support the Accounting Department with deposit processing and related transactions.
Other duties as assigned.

Education/Experience:
High school or equivalent education required.

Experience
Minimum one to two years’ previous office or administrative experience.
Previous Association experience preferred.

Pay: Starting Pay will be $17.00-$19.00 per hour depending on experience.

Benefits:

Paid leave after 90 days

Medical/Dental/Vision Insurance

Other Insurance Options Available

Paid Holiday Pay after 90 days

Great Match - 401K Options

Career Training

Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages, paid time off, a supportive team, training and development programs, and a beautiful working environment along the World’s Most Beautiful Beaches! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests.

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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and RC Hospitality Solutions, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”* AgreeDisagree

APPLICANT’S ATTESTATIONS CONTINUED

By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information.* AgreeDisagree

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RC Hospitality Solutions - Community Association Admin Assistant

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