RC Hospitality Solutions - Recreation Services Coordinator

Panama City Beach, FL

Seasonal

Activities

Entry Level

Why should you join our team?

Are you motivated and passionate about the hospitality industry?

Do you have a sense of fun?

Are you enthusiastic about serving others?

We are committed to our values of Integrity, Teamwork, Accountability, Service, Loyalty, Respect, and FUN!

This position serves as the primary point of contact for recreation services including beach and pool amenities. The Recreation Services Coordinator is responsible for delivering exceptional guest service, answering guest inquiries, and coordinating reservations for beach chairs, poolside cabanas, VIP lounge chairs, bonfires, and other recreation offerings.

This role plays an important part in creating memorable guest experiences while also supporting operational success by assisting beach and pool deck attendants as needed. The Recreation Services Coordinator helps ensure recreation areas are well maintained, organized, and prepared to provide a safe and enjoyable environment for guests.

Pay starting at $16.50 per hour plus commission and gratuity

Essential Functions:

Answer incoming guest calls in a professional, friendly, and efficient manner and serve as a primary communication point for recreation services.
Provide accurate information regarding recreation offerings including beach services, poolside amenities, rentals, pricing, policies, and availability.
Book and manage reservations for beach chairs, poolside cabanas, poolside VIP lounge chairs, bonfires, and other guest experiences.
Utilize sales techniques to recommend upgrades, add-ons, and premium experiences to enhance the guest experience.
Communicate effectively with beach and pool operations staff to ensure reservations and guest services are properly executed.
Maintain a strong working knowledge of all recreation services, products, and seasonal offerings.
Assist beach and pool attendants when operational needs require additional support.
Perform routine walk-throughs of beach and pool areas to ensure cleanliness, organization, and readiness for guests.
Ensure chairs, umbrellas, cabanas, and other equipment are properly set up and maintained throughout the day.
Greet guests and owners with a professional and welcoming attitude and provide information about services and amenities.
Respond to guest requests and concerns in a polite, timely, and solution-oriented manner.
Support a safe working and guest environment by adhering to all organization safety standards.
Perform other duties and handle projects as assigned by management.

Work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role operates in a hybrid environment, including office, outdoor beach and pool areas, and on-property recreational spaces. While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to wet or humid conditions (non-weather); extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually moderate.

Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work tasks are performed outdoors and vary due to weather conditions.

Position requires walking; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task.

Must be able to exert well-paced ability to reach different outlets and other departments of the organization on a timely basis.

Must be able to bend, stoop, squat and stretch to fulfill cleaning and stocking tasks.

Must be able to lift up to 50 lbs. on a regular and continuing basis and up to 100 lbs. on an occasional basis.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. The role requires the ability to communicate clearly and effectively with guests and team members in a fast-paced, customer-facing environment.

Travel required
Travel between different locations is required to supervise associates and business levels. Must have reliable transportation and valid Driver’s License.

Required education and experience

High school or equivalent education required.
Previous Hospitality experience preferred.
Must possess valid driver’s license and be able to drive ATV, golf cart and sand tractor.
CPR Certification. Life Guard Certification is preferred or will be offered upon hire.

Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages and benefits, including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment along the World’s Most Beautiful Beaches! Join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests.

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APPLICANT’S ATTESTATIONS

I understand that if I am hired, my employment will be for no definite period, regardless of the period of payment of my wages. I further understand that I have the right to terminate my employment at will at any time with or without notice or reason, and RC Hospitality Solutions, hereinafter "the Company", has the same right. No one other than the COO of the Company has authority to modify this relationship or make any agreement to the contrary. Any such modification or agreement must be in writing.

I understand that the Company reserves the right to require me to submit to a drug test at any time and also reserves the right to require me to submit to an alcohol test and/or medical examination to the extent permitted by law. I further understand that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and other information pertinent to my employment with them. I release my previous employers from any liability as a result of their disclosure of information about me to the Company. I also authorize the Company to provide truthful information concerning my employment with it to my future prospective employers and I agree to hold it harmless for providing such information.

I further understand that if employed I will be on a 90-day introductory period, and that termination for unsatisfactory performance during that period will not result in any Company responsibility for unemployment benefits. I further understand that completion of the introductory period does not confer any expectation of continued employment, and that if employed, my employment will be for no definite period and “at-will.”* AgreeDisagree

APPLICANT’S ATTESTATIONS CONTINUED

By signing this application, I certify that all of the information that I provide on this application and in any interview will be true, complete, and accurate. I understand that if I am employed and any such information is later found to be false or misleading in any respect, I will be dismissed.

I certify that I am hereby notified that the Company may obtain a consumer report or reports on me. I authorize this Company to obtain such a report or reports for use in connection with my application for employment and for other employment-related reasons. If hired, this authorization shall remain on file and serve as ongoing authorization for procurement of employment-related consumer reports at any time during my employment. I understand that the term “consumer report” includes, but is not limited to, credit checks, criminal background checks, Department of Motor Vehicle reports, and investigative consumer reports. I authorize the Company to conduct electronic inquiry related to my background, including review of all social networking sites and Internet sites and to make adverse decisions as a result of such inquiries. I further understand that the term “investigative consumer report” means a report in which information on my character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with my neighbors, friends, or associates, or with others with whom I am acquainted or who may have knowledge concerning any such items of information* AgreeDisagree

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RC Hospitality Solutions - Recreation Services Coordinator

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